PRIVACY POLICY

At Smartech Pro, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, payment details, and other information you provide when contacting us, requesting a quote, or making a purchase.
Technical Information: IP address, browser type, device details, and usage data collected when you visit our website.
Business Information: Company name, project details, and service preferences if you represent a business client.

How We Use Your Information

We use your information to:

Provide and deliver our smart glass and smart film products and services
Respond to inquiries, support requests, and project consultations
Process payments and issue invoices
Improve our website, services, and customer experience
Send updates, promotions, and offers (with the option to opt-out at any time)
Comply with legal and regulatory obligations

Sharing Your Information

We do not sell or rent your personal information. We may share it only in the following cases:

Service Providers: With trusted third-party vendors who help with payment processing, delivery, or IT support.
Legal Compliance: When required by law, regulation, or legal process.
Business Transactions: In the event of a merger, acquisition, or sale of company assets.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of data transmission or storage is completely secure.

Your Rights

Under Canadian privacy laws, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw your consent to certain uses of your data
Request deletion of your personal data (subject to legal or contractual obligations)

Cookies & Tracking

Our website may use cookies and similar tracking technologies to:

Enhance your browsing experience
Analyze website traffic and performance
Personalize content and offers

You may disable cookies in your browser settings, but some features of the site may not function properly.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

International Data Transfers

If you access our website from outside Canada, please note that your information may be stored and processed in Canada, where privacy laws may differ from those in your country.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Smartech Pro
Toronto, ON, Canada
📧 Email: info@smartechpro.ca